How do I contact Backer Support?

You can contact Backer Support from the "Need Help" section of your survey, which appears a couple places:

1. If you're already in your survey, you can reach the help section by clicking the "Need Help?" link in the top right corner:

2. If you're having trouble accessing your survey and need to contact support, you can do so by clicking the "Need Help?" link on the survey recovery form of the crowdfunding campaign you're inquiring about:

If you're having trouble finding the survey recovery form for a project you've backed, you can find it by typing the project's name into this form: https://www.backerkit.com/are_you_a_backer

Still need help? Contact Us Contact Us