Why do I need to enter my payment information?
You’ll be asked to enter payment information in the BackerKit survey only when you purchase additional add-on items. Your original pledge covers the cost of the items you’ll receive for your pledge level. However, you’ll need to pay for any additional items you purchase.
Say your pledge level rewards are a t-shirt and window decal. When you receive your BackerKit survey, you'll notice that you can buy a tote bag as an add-on item. Since the tote bag isn’t included in your original pledge, if you add it to your cart, it is considered an add-on item that you need to pay for.
If you have additional questions, please contact us at firstname.lastname@example.org.