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Survey
- How do I fill out my survey?
- I Didn't Get My Survey / Can't Find Survey
- How to switch into another pledge level?
- How do I contact Backer Support?
- How do I update my shipping address?
- How do I find my BackerKit survey?
- Payment Issues: Why was my credit card declined?
- How do I update my BackerKit email address?
- Why can't I edit my survey?
- Why do I need to enter my payment information?
- How can I cancel my pledge?
- My card declined - can I pay later?
- When are my rewards shipping?
- How do I contact the project creator?
- Can I merge my orders?
- I don't owe anything - Why am I being asked for my payment information?
- I have a question about the Project Rewards / Product Questions
- Local Pickup - When Creators offer to pick up rewards
- Can I split my order to different addresses?
- I'm having trouble moving to the next page in my survey!