What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences, and quantities, whether they have paid or had their card declined, special notes, and everything in between!
Creators use our Pledge Manager to send out 'Surveys' to backers. These Surveys really help project creators with data management. Having backers fill out this survey allows us to align order data perfectly to integrate with their production and fulfillment partners to find out counts to produce rewards, and to reduce any issues when shipping.
The survey lets backers change the order information that they originally submitted, add more items, as well as edit their shipping address. Without the survey, every backer that wants to make a change would need to write in and have the data manually edited in a big spreadsheet, which is a headache.
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.