BackerKit Community Guidelines

These guidelines apply to everyone who uses BackerKit or takes part in a BackerKit community space. They expand on the Community Standards in our Terms of Service.

We seek to foster a community of respect, creativity, and transparency on BackerKit. To do that, all of us must act with good intent, respect, and civility toward one another, creators and backers alike. In short, be excellent to each other.

Here are some guidelines we insist on:

• Respect others: Personal attacks, harassment, threats, intimidation, hate speech, and content that demeans people based on their identity or background are prohibited. This includes doxxing and content intended to shame or intimidate a person or group.
• Stay constructive: Spam, trolling, repetitive posts, unsolicited advertising, and intentionally disruptive behavior are prohibited. A pattern of hostile, disruptive, or bad-faith behavior may result in action even when no single message breaks a rule.
• Protect privacy (including your own!): Do not share private or identifying information about another person that they have not made public on BackerKit. This includes contact details, addresses, private messages, and information from pledge or survey data.
• Report any concerns: We review reports privately and act on what our policies support. If you believe a creator, project, or user is violating our rules, report it to Trust & Safety using these instructions to report a violation on BackerKit or by emailing trustandsafety@backerkit.com.
  • Public accusations, call-outs, or coordinated efforts targeting a creator, their project, or their character are not permitted in any BackerKit community space. This includes accusations of AI use, stolen content, or fraud. Content of this kind will be reviewed and enforced regardless of intent. Using the reporting process protects the person reporting, the person reported, and the accuracy of the review.
  • Submitting reports that are unfounded, or using reports to harass or compete with another creator, is a violation of these guidelines. We may stop processing reports from accounts that do this after a warning.

BackerKit Discord server

The BackerKit Discord server is a space for creators to discuss crowdfunding, share resources, help one another, ask questions, and give feedback. Feedback on another creator's work should be constructive. Feedback with the goal of harming another creator, their project, or their reputation is not permitted.

BackerKit staff in Discord share announcements, connect creators, and offer general project advice. Staff in Discord do not accept reports, settle disputes between creators, provide account or payment support, or make enforcement decisions by direct message.

• Rule violations, disputes between creators, and concerns about a project should be sent to Trust & Safety at trustandsafety@backerkit.com
• Account, payment, product feedback, and technical questions can be shared with BackerKit staff, but should be sent through our Help Center: https://www.backerkit.com/contact

Staff do not personally vouch for a creator or project and do not comment on reviews or investigations.

Enforcement of these guidelines

Harassment, threats, or abuse directed at BackerKit staff in any channel violates these guidelines. Repeated direct messages to staff about matters that belong with Trust & Safety or Support may be redirected without a response.

Our response depends on the severity of the violation and any patterns of conduct. We may take one or more of the following actions:

• A warning.
• Removal of comments, posts, or other content.
• Timeouts, channel restrictions, or removal from the BackerKit Discord or other community spaces.
• Temporary or permanent limits on a BackerKit account, including commenting, messaging, backing, and creating projects.
• Referral of illegal activity or threats to the appropriate authorities.

Violations in a community space may result in action on a BackerKit account, and violations on BackerKit may result in removal from community spaces. Questions about these guidelines go to trustandsafety@backerkit.com