Reporting a violation on BackerKit

We seek to foster a community of respect, creativity, and transparency on BackerKit. To do that, all of us must act with good intent, respect, and civility toward one another, creators and backers alike. In short, be excellent to each other.

To keep BackerKit safe and aligned with our policies, our Trust & Safety team may take action such as removing content, suspending a project, or restricting an account. If any action is taken, we’ll notify you at the email address linked to your BackerKit account.

Reporting a project

To report a project you believe violates any of BackerKit's guidelines, simply click "Report this project" at the bottom of the project page. Our Trust & Safety team will review your report and inform you via email about any actions taken.

Copyright or trademark infringement

Before submitting a copyright infringement complaint to us, if you're uncertain about whether content on BackerKit violates your copyright, we advise consulting with a lawyer. Falsely claiming copyright infringement could result in being held responsible for damages, including legal fees and expenses incurred by project creators or others.

If you believe your copyright is infringed, consider reaching out to the project creator directly. If the matter cannot be resolved directly, please be sure to file a complaint directly through our contact forms.

For further details on filing a report, please review the BackerKit Copyright Policy.

Spam or inappropriate comments

To report inappropriate, spam, or irrelevant comments on your project, use the "Report" button next to the comment.

Reporting an account

If you have concerns about a user engaging in personal attacks, making a fraudulent pledge, spamming, or sharing personal information, you can use the "Report" button on a user's profile.

For any other violation reports, please reach out to our Trust & Safety team through our contact page or by emailing our Trust & Safety team directly at trustandsafety@backerkit.com. We will investigate any potential violations and respond accordingly.

Appealing a content moderation decision

If you believe a moderation action on your BackerKit project, content, or account was taken in error—or you have new information you’d like us to consider—you may submit an appeal within six months of the original decision.

To appeal, email trustandsafety@backerkit.com with all of the following:

Subject line: BackerKit Appeal Submission
Your email address (must match the one associated with your BackerKit account)
Your current location (country)
What action you are appealing (e.g., content removal, project rejection, account restriction)
Why you are appealing the decision (include relevant context or new evidence)
Any relevant attachments (e.g., screenshots, documentation)

The information you provide will be used only to review and process your appeal, in accordance with our Privacy Policy.