.png){kind=logo}
Final Step- Submitting for review
Jump to:
How To Request a Setup Review
A) Review any warnings or callouts carefully.
Are items missing SKUs, or shipping profiles, or have other errors? >> Please click into each link to identify and resolve the issue. If no issue is found you can still submit for review so one of our team members can also double check.
Note: There are some common warnings that are safe to ignore. For example -
- Pledge Questions only gathering information (ex. 'What type of content do you want to see from us next?') do not require SKUs. Any warning can be ignored.
- Local Pickup + Whole Order Shipping creates a a call out about "$0 Pledge-Level shipping". You can ignore this.
- Kickstarter add-ons do not require images. You can ignore this if you do not wish to add them.
B) Review Other Key Areas
Review your Shipping Setup:
- Whole Order Shipping Projects: Confirm your weight-based shipping table ranges and fees are accurate, and review your SKU weights.
- Stackable Shipping Projects: Confirm all physical tiers & add-ons have shipping configured. If any add-on shipping tables are weight-based, review your SKU weights.
Review your Campaign Add-ons: If add-ons were sold during the campaign, make sure they're configured correctly (in name and quantity) in the Campaign Add-ons section in the pledge manager.
Review your Survey Add-ons: Check the quick overview page (Review Pledge Levels > Add Ons tab) to ensure all add-ons have the correct SKUs applied.
C) Submit for a Setup Review
After reviewing the info above, make sure all steps in the pledge manager have been marked as complete (see below for help). From there you can submit for review by checking the "Yes, I have read and agree to the above requirements" box and clicking "Request Setup Review."
A member from BackerKit will review your project and share the next steps. Setup reviews can take up to 2 days to complete.
How to Mark Steps in the Pledge Manager as "Complete"
NOTE: If the Request Setup Review box is greyed out, it's because there are steps that were not marked as complete during the setup process. These steps will be outlined in a yellow box on the right.
In order to move forward, in addition to checking any red callouts on the left, you will need to mark each step in the yellow box as complete.
- Click on the step in the yellow box to go to the specific page
- At the bottom of your browser window, check the box in the blue bar:
- Click on either 2. Build or 3. Review on the left side bar
- Check off all pages as complete
Once every step has been marked as complete, you will see the required green checkmarks on the left side menu on all pages:
