What do the order states mean?

Each order will be marked with one of the states below. You can take actions on these orders whenever you're ready to move on to the next step in your fulfillment process. Each state corresponds to either the survey or fulfillment phase of your project and also represents payment states.

State Definition
SURVEY NOT SENT
Backer has not been sent a survey yet.
SURVEY NOT COMPLETED
Backer has been sent a survey, but have not completed it yet.
SURVEY COMPLETED
Ready to Lock Order
Backer has completed the survey, and the order is ready to be locked.
SURVEY COMPLETED
Ready to Charge Card
Backer has completed the survey, the order is locked, and their card is ready to be charged.
SURVEY COMPLETED
Card Errored
Backer has completed the survey, the order is locked, and a charge was attempted but the card was declined.
SURVEY COMPLETED
Ready to Lock Address
Backer has completed the survey, the order is locked, and their address is ready to be locked.
UNFULFILLED
Ready to Fulfill
Backer's order and address is locked and their order is ready to be fulfilled.
UNFULFILLED
Fulfillment Processing
Backer's order and address are locked and their order was pushed to fulfillment.
UNFULFILLED
Fulfillment Errored
Backer's order and address are locked and their order was pushed to fulfillment but experienced an error.
UNFULFILLED
Partially Fulfilled
Backer's order and address is locked and their order was partially fulfilled.
FULFILLED
Backer's order is fulfilled.
CANCELED
Backer's order was canceled.

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