BackerKit Help
  • Pledge Manager & Crowdfunding
  • I'm a backer
  • Help me get started
  • I'm just exploring
  • Trust & Safety
  • Contact
  • Contact

Backer Management

  • How do I charge credit cards?
  • How do I add a personalized note to a backer's survey?
  • How do I write a note about a backer’s order for my team?
  • How do I issue complimentary credits?
  • How do I change a backer’s pledge level?
  • How do I merge or split pledges?
  • How do I cancel a backer's pledge?
  • How do I change a backer's email address?
  • How do I lock shipping addresses?
  • Can I customize the survey email?
  • Common BackerKit Support Questions - A How to!
  • How to Set Up Tax Rules & Add VAT Number
  • How do I turn off survey reminders?
  • What are Add-On items?
  • Integrating Your Support Software With BackerKit
  • Smoke Test! - Best Practices
  • Failed Backer Payments - Troubleshooting Guide
  • Advanced Segment Actions
  • How do I manually add backers to BackerKit?
  • Using the Internal BackerKit Community Feed
  • 1
  • 2

Categories

  • Account Settings
  • Add-ons
  • BackerKit Launch
  • BackerKit Marketing
  • Best Practices
  • Pledge Manager Beta Features
  • Brand Assets
  • Crowdfunding by BackerKit
  • Digital Downloads
  • Fulfillment / Shipping
  • Backer Management
  • Order Management
  • Payments
  • Pledge Levels
  • Pre-orders
  • Product feedback
  • Reports
  • Segments
  • Set Up
  • Surveys
  • Video Tutorials
No results found

© BackerKit 2025. Powered by Help Scout