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How do I turn off survey reminders?
If you are looking to turn off survey reminders to your backers without closing your project, you can do so by following the steps below.
- Go to your Pledge Levels
- Click on Batch Edit
3. Click on Send Survey tab
4. Toggle Yes to No for the pledge levels for which you would like to turn off the survey reminders.
5. Click Save.
Once Send Survey is set to “OFF”, no backer from the selected pledge levels will receive survey reminders from BackerKit.