How do I issue complimentary credits?

Complimentary credits are optional, additional credits that you can give to a backer. For example, you may want to give a backer extra credit for discounts and special deals.

Note: Complimentary credits don’t change the total dollar amount collected for your project.

To issue a complimentary credit to a specific backer:

1. On the menu on the left, click Backers.
2. Search for the backer by their name, email address, notes, or pledge ID.
3. When you find the backer, click their name.
4. Under Pledge Level, in the Complimentary Credit box, enter a credit amount.
5. Click Save.

To issue bulk complimentary credit to a specific group of backers:

1. Create a segment of the backers needing credit.
2. Once the segment is created, click on Segment Actions.
3. You can then enter in the complimentary credit amount and click Assign Credit.