How do I send my digital download to my backers?

Once you've set up your digital download or access code, you will be able to distribute the files/codes and send backers an email notification to alert them of the available digital reward(s).

Important: Once you start distribution, your files or codes are immediately available to your backers. Backers can access their digital download or access code through their survey.

To send your digital download or access code to your backers:

1. On the menu on the left, click Digital Downloads.
2. Start Sending To Backers:
   1. Batch Distribution:
      1. Click Batch Start Distribution at the top of the page to send all downloads.
   2. Individual Distribution:
      1. Find the name of the download you want to distribute.
      2. Click Start Distribution.

To notify your backers about their available digital downloads:

Click the Blast [Number] Notification Emails button from the Digital Downloads page. This button will automatically become available once a digital download or code has been distributed.

Please note:

• You can only click this button once per digital distribution.
• If you utilize the Batch Distribution method, clicking the button will send a single, summary email containing all distributions sent on that day. If a backer qualifies for multiple digital rewards, our system will automatically consolidate them so they only receive one email.
• The button will not appear again unless a new digital reward is setup and distributed.

After you send your initial distribution, BackerKit checks once a day to see if any new backers meet the criteria to receive the download or code. If you want to send the download or code to new backers immediately, click the Refresh button next to the distribution name.