How do I hide add-ons from certain regions?

Note: This beta feature does not work in all situations.

Example: A backer may choose a country through their survey, select an add-on, but re-enter the survey at a later time and choose a new blocked country. The add-on will not automatically remove itself from their cart.

This beta feature does not work with:

  • BackerKit Pre-order store - Country collected upon checkout after add-ons are chosen
  • Backers in the No Reward tier - Survey doesn’t ask for country upfront

This only works for add-ons that appear in the survey to your original campaign backers. 

You can configure add-ons to be visible only to backers from certain countries & regions.

To enable:

  1. Go to Customize Add-Ons on the sidebar of your project.
  2. Click Shipping Profiles
  3. Click Shipping Regions
  4. Click Create a New Shipping Region and then name the region. 
  5. Add all countries to this region that you want to hide the add-on(s) from. 
    1. Ex. If you are only shipping to the US, add ALL other countries into the region. Tip: hit enter and hold down to select all countries.
  6. Click Save.
  7. Click Advanced Shipping
  8. Under Add-on Region Hiding, find the add-on in question and select the appropriate region from the drop-down. 
  9. Click Save.

When backers answer the survey for the first time, if they enter an address with a country that is part of this excluded region, the add-ons you chose will not appear in the add-ons section of the backer's survey. 

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