How to handle GDPR and Data Deletion Requests

You can learn more about BackerKits GDPR Policy here: https://www.backerkit.com/blog/backerkit-gdpr

What should I do when I receive a Data Deletion request?

Someone may reach out to you directly if they would like their sensitive personal identifying information removed.

As the Data Controller, you can comply with their request by navigating to the "Privacy" Tab from your Settings page on a project and entering their email address in the "Remove Personal Identifying Data per GDPR" form.

If you have given this data to any Sub-Processors, you may also want to remove their data there.

If BackerKit receives a request ourselves, we will we have already removed any data for which we act as the Data Controller including but not limited to a BackerKit Backer Account.

We will then forward the request to you as well as inform the backer that we have forwarded their request. If you still need personal identifiable information to fulfill their order, it may be good to reach out to the backer to confirm their intention.

What should I do when I receive a Data Deletion request for a Launch account?

Someone may reach out to you directly if they would like their sensitive personal identifying information removed from a Launch account.

As the Data Controller, you can comply with their request by navigating to the link provided in the email we sent or by navigating to the "Privacy" section after clicking your profile in the top right on BackerKit Launch

If you have given this data to any Sub-Processors, you may also want to remove their data there.

If BackerKit receives a request ourselves, we will we have already removed any data for which we act as the Data Controller including but not limited to a BackerKit Backer Account. We will then forward the request to you as well as inform the backer that we have forwarded their request