Uploading Custom Shipping Rates per Backer (beta)

What is it?

BackerKit has a new beta feature called "shipping override" that replaces the current stackable and whole-order shipping methods. This feature allows you to apply a flat dollar amount to be charged to the backer. In other words, you do not need to set up pledge-level shipping or shipping profiles. Instead, you can send a file with the individual backer shipping rates, this will replace the entire process.

Note:

You can only use Shipping Override if you’ve used the Charge Shipping Later feature and 90% of complete survey backers are in the ‘ready to fulfill’ status. The reason for this is we upload shipping fees using this feature once. If backers can adjust their address, they may owe a different amount in shipping, which could result in incorrect shipping amounts collected.

How shipping costs appear on the backend backer - creator facing view:

How shipping costs appear on the survey for backers - backer/survey-facing view:

What are the qualifications to use this feature:

No shipping fees are in the system already
Most, if not all, survey backers must have completed surveys & can’t update their address; you don’t plan to accept further surveys.
Share a CSV file containing the A) backerid & B) shipping amount
- No Extra Columns
- No Currency Symbols for Amounts

How to enable for project:

Please contact your Success rep or email hello@backerkit.com to discuss if this feature is a good fit for your specific use case.