Exports: How do I export information to upload into Pick & Pack Logistics?

If you are using Pick & Pack Logistics to fulfill your rewards, the following steps will help you export backer information from BackerKit to upload into their software.

• In BackerKit go to Fulfillment, you will need to be on the “Manual Export” method
  • You can switch between fulfillment methods by clicking the drop down “Switch Fulfillment Method” in the upper right corner
• Click on the “1. Export tab”, here you can decide if you want to export all the ready to fulfill backers or a segment of backers
• Download the SKU per Column, this file must be modified to comply with the Pick & Pack Logistics template, found here
  • Remove the following columns
    • Service Guid
    • Platform
    • Reward Id
    • Name
    • Pledged Amount
    • Pledge Status
    • Notes
    • Public Notes
    • Pledged At
    • Survey Answered At
    • Full Address
    • Full Country
    • Reward Price
    • Reward Description
    • Order Placed
    • Order ID
    • Order Status
    • Order Charged
    • Charge Token
    • Funds Added in BackerKit
    • Add-on Shipping Subtotal
    • Pledge Level Shipping Subtotal
    • Total Spent
  • Add a column to the left of the first SKU, it will be column K
    • The header will be “SKU:”
  • Move the following columns
    • Address Phone to column C
    • Address Postal Code to column I

Once the file is prepared, you can send it to your contact at Pick & Pack Logistics or reach out through their online form: https://www.pnplogistics.ca/contact-us-business/

When the orders have been fulfilled, you can upload the tracking number into BackerKit to assign the tracking number to the backer and mark them as fulfilled.