Integrations: How are orders pushed from BackerKit to Shopify?

UPDATE: Shopify recently made updates to their APIs, and your BackerKit + Shopify Integration may have disconnected. Please re-connect your Shopify integration - Check out How do I integrate with Shopify?

By default, all orders pushed from BackerKit to Shopify will have “transaction data”. This means that backers will have the total amount paid on their orders. The total amount includes pledge amount, add-ons, shipping fees, and taxes.

Note: Not all countries use a state/region field in their addresses. BackerKit requires this field and passes it to Shopify, but if the country doesn’t use it (e.g. Netherlands, Belgium, Sweden), missing data will not affect shipping.

Orders pushed WITH transaction data, appear in Shopify: 

Orders will be marked as Paid in Shopify only if the cost of the product (with matching SKU in BackerKit) costs lower than the total amount paid by the backer. 

• Orders will be marked Partially Paid in Shopify if the total cost of items are higher than the total amount paid by the backer in BackerKit. 

Note: Reach out to your Success rep to exclude transaction data on orders if prices are higher in Shopify than prices offered during the campaign.

Orders pushed WITHOUT transaction data, appear in Shopify: 

• Orders will always be marked as Paid in Shopify, without Total Paid by Backer amount. 

Please also note: Free-form pledge question answers and order notes will not be pushed through the integration.

Backer's Pledge ID can be found on their pledge details page, accessible via Backers page and on most export reports.

The available tags now include: Backer ID, Connected Store Name, Stripe Charge ID.

This backer has paid $1.23 in State Taxes in BackerKit.

Taxes paid are tallied up and show up as one line item in Shopify.

Not sure how to connect your Shopify account? Check out How do I integrate with Shopify?

Interested in other fulfillment integrations? Check out Which fulfillment services can I use with BackerKit?