Charge Shipping Later - Ready to Add Shipping Fees

Overview:

The Charge Shipping Later feature allows you to add shipping fees closer to fulfillment. This will ensure the most accurate shipping rates for you and your backers. If you used this feature and you're now ready to add shipping rates to your project, reach out to hello@backerkit.com with a link to your project and the Success team will help disable this feature.

• Once disabled, you can follow the steps below to apply the appropriate shipping fees to your backers' orders.
  • Learn more about the Options for Charging Shipping in BackerKit here.

Next Steps, add shipping fees:

• Recommended: Whole Order Weight-Based Shipping Fees
  • This method calculates shipping fees based on the total weight of a backer’s order (including pledge level rewards and add-ons).
  • Create a New Shipping Profile: Start by creating a profile for “Whole order weight-based shipping fee” [here].
  • Apply Weights to Physical SKUs: Ensure all physical items have their correct weight assigned [here].
• Stackable Shipping
  • This method charges separate shipping rates for each pledge level and add-on.
  • Add Shipping Fees per Country to Each Pledge Level: Use the batch edit tool to add shipping rates to multiple pledge levels at once [here]. Click here to learn how to use batch edit pledge level shipping tool.
  • Create Add-ons Shipping: Set up shipping for add-ons [here], and explore different types of shipping profiles for add-ons.

Checklist: Am I ready to charge?:

• Weights applied to all physical SKUs if using weight-based shipping
• Shipping fees tested using Preview Survey Tool
• Kickstarter Update prepared to notify backers of the changes

Automated Notifications:

We can send an automated message via BackerKit to notify backers that shipping fees have been added, along with a link to their survey. We recommend sending this message two days before cards are charged.

• If you want us to send a message, create a segment of backers with a balance to share with us at hello@backerkit.com

Final Steps:

• If You’ve Already Charged for Add-ons: Since you've already charged cards for add-ons, additional shipping charges will require assistance. Please provide a date for when you’d like to charge cards, a general time frame (morning or afternoon), and we can segment the backers with a balance due and run their cards on the backend. Note: BackerKit works Monday - Friday, 9am - 5pm Pacific. 

  
  

  Before we are able to charge cards, all unlocked orders will need to first be locked down. Please do that before reaching out. 

  
  
• If You Haven’t Charged for Add-ons: If you haven’t charged cards yet for add-ons, you can do so yourself. After locking down orders, you can charge cards.