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I'm just exploring
Intro to BackerKit
I'm a backer
I can't log into my Backer account!
How do I fill out my survey?
I Didn't Get My Survey / Can't Find Survey
How to switch into another pledge level?
How do I contact Backer Support?
How do I update my shipping address?
How do I find my BackerKit survey?
Payment Issues: Why was my credit card declined?
Do I need an account on BackerKit to access my survey?
What is BackerKit?
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Help me get started
Getting Started Guide
I'm a project creator
How do I charge credit cards?
What do the emails that are sent to my backers look like?
Best practices for backer communication
Frequently Asked Questions
How do I process refunds on backer surveys?
Fulfillment FAQs
When will I receive my funds from BackerKit?
Digital Downloads: How do I set up my digital download?
Do's and Don'ts With The Item Generator
Can I create reports in BackerKit?
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